Safety & Wellbeing

A well designed and well managed workplace, can play a beneficial role in promoting worker health, safety and wellbeing. Safety Management Solutions has expertise in developing bespoke health and wellbeing programs that will foster a healthy workplace, where workers and managers collaborate to continually improve the health, safety and wellbeing of the team and therefore sustain the productivity of the business.

Work practices, workplace culture, work-life balance and relationships within workplaces are key determinants, not only of whether people feel valued and supported in their work roles, but also of individual health, wellbeing and productivity.

Whatever industry you’re in, Safety Management Solutions is committed to helping you provide a healthy and risk free environment for your team.

Health Programs

Effective work health and wellbeing programs, take into consideration the impacts that the work environment and the type of work, can have on the physical and psychological health of workers, and provides activities or initiatives that are designed to help workers make the best choices. There are significant benefits for businesses in developing a healthy workplace.

At Safety Management Solutions, the programs we deliver aim to have a positive impact on worker productivity and performance.

Psychological Health

Psychosocial hazards include, but aren’t limited to, stress, violence and other workplace stressors such as bullying, customer aggression, working in isolation, interpersonal relationships and driver fatigue. We can undertake assessments using recognised assessment tools and then develop and assist with implementation of programs or interventions, that minimise the impact of psychosocial hazards.

Employers are required to manage risks to health and safety. All States have laws that have specific requirements around the management and control of hazards which may impact the psychological health of workers.

It is estimated that the highest costs of claims are those associated with psychological injuries both for the workers affected and in terms of financial and business impact for the company. The impacts of psychological injuries are multiple, manifesting themselves in poor mental health, substance abuse, relationship breakdown and ill health related to the physical impact of stress. These symptoms may result in presenteeism or a total absence from work, increased sick leave, and unhealthy levels of stress. It is estimated that presenteeism impacts workers more and cost more to business than absenteeism.

A 2007 UK study by the Sainsbury Centre for Mental Health, estimated that the cost of presenteeism due to employees’ mental health issues was 1.8 times greater than the cost of absenteeism. Other findings such as the 2008 UK Foresight Mental Capital and Wellbeing project study concluded that lost working time due to presenteeism was 1.44 times greater and costs were 1.29 times greater, than the losses due to absenteeism.

A secondary, but very significant impact of stress, is that it can increase error rate by up to 30% and contribute to undesired outcomes and increased operational risk. In short, the impact of psychosocial hazards, is an increase in the potential for other hazards to cause injury due to factors such as stress, distraction, substance abuse or fatigue.

Psychosocial hazards have the potential to affect all workers, with certain occupations that are more likely to be affected including those where working in stressful situations, working shift work or where exposure to trauma or traumatic situations, is more likely. Risks to psychological health at work, may arise from organisational or personal factors, with the major factors being, poor design of work and jobs, poor communication and interpersonal relationships, bullying, occupational violence and fatigue.

It’s important to remember that anyone with a business is legally required to manage the hazards and risks associated with a range of biological, chemical, physical, ergonomic and psychosocial hazards in the workplace.

Call us today to discuss how we can help you manage the pyschological health of your employees.

Occupational Health Nursing

Occupational health nursing, delivers health and safety programs and services to team members. It focuses on promotion of health programs and prevention of illness and injury and protection from work‐related and environmental hazards.

At Safety Management Solutions, we can deliver and support our clients in the areas of planning for and responding to:

  • First Aid and Emergencies and workplace injuries
  • Advice on emergency medical and first aid kit contents and arrangements
  • Support to business in Return to Work and Injury Management and Workers Compensation
  • Health Surveillance including periodic spirometry, audiometry and vision testing
  • Developing and delivering fitness to work including drug and alcohol testing, fatigue management assessments and programs, pre-employment medicals and biological monitoring, healthy lifestyle and psychological health programs.

Our Occupational Health Nursing Staff are Registered Nurses, who hold current registration with the Australian Health Practitioner Regulation Agency (AHPRA) and hold tertiary qualifications in Occupational Health and Safety.

Call us today to discuss how we can help you develop and deliver health and safety programs and services to your employees.


Ergonomic hazards have the potential to affect all workers.  It’s been estimated that 40% of injuries that result in compensation claims, are as a result of this class of hazard. Certain occupations are more likely to be affected, including those where awkward postures, repetitive movements and manual handling are involved.

Badly designed equipment and the unsafe interface of workers with work equipment and work processes, can lead to a number of acute and chronic injuries. These injuries include sprains and strains; back injuries; hernias; injuries to joints, nerves and muscles caused by inflammation; and associated side effects, including depression and lack of mobility. Additional guidelines can be found on our News and Information page.

At Safety Management Solutions, we like to take a preventative approach where we provide advice on ergonomics before the problem starts. For example, we can advise on design and purchase of workstations or equipment to avoid introducing problems to your workplace at the design stage. We also provide support and services to our clients including ergonomic and manual handling training tailored to their situations, ergonomic assessments and advice on rectification.  We provide reports and advice that achieve results and provide your workers with a safer, more productive environment.

Call us today to discuss how we can help you review your current situation or plans for a new working environment to ensure that ergonomic hazards to your employees, can be avoided.

Human Factors

Human factors is the multi-disciplinary science that applies knowledge about the capabilities and limitations of human performance to all aspects of the design, operation and maintenance of products and systems.  If we understand what is reasonable to expect of a person in a given situation, then we are a long way towards ensuring safety.

Human factors considers the effects of physical, psychological and environmental factors on human performance in different task environments.

The objective of human factors is to reduce human error which is defined as “the failure of planned actions to achieve a desired goal”.  Human error is frequent and widespread and a natural part of life.  The two main aspects of managing human error are error reduction or containment.

To reduce an error, we need to understand what particular aspects of an operation are likely to promote error.  To contain errors, we need to put systems in place to detect and recover from undesired operational states. In short, we can’t eliminate human error, but we can understand, minimise and control it.

At Safety Management Solutions, our investigators are trained in Human Factors investigation techniques as employed by the Australian Transport Safety Bureau, ICAM and other systems with a Human Factors element.

Call us today to discuss how we can help you with the design of process, workflow and controls in your organisation in order to minimise the potential for human error.

Drug & Alcohol Testing & Education

Drug and Alcohol Testing is becoming more important in the workplace as the impact of alcohol and other recreational drug use reduces the ability of a worker to exercise judgement, coordination, motor control, concentration and alertness.  It presents an increased risk to health and safety of an individual and others in an organisation’s workforce.

The Building Code 2013 now requires contractors to have a comprehensive policy for managing drug and alcohol issues in the workplace which includes mandatory drug and alcohol testing on Commonwealth funded projects. Principal contractors must have a fitness for work policy to manage alcohol and other drugs in the workplace, which includes drug and alcohol testing:

  • where the value of the Commonwealth’s contribution to the project is at least $5,000,000 and represents at least 50% of the total construction project value; or
  • where the Commonwealth’s contribution to the project is at least $10,000,000.

At Safety Management Solutions, our consultants have experience in developing, deploying and implementing fitness for work / drug testing programs within multinational organisations working with highly regulated environments such as mining, airlines and transport. We can test for all of the following substances:

  • Alcohol
  • Opiates
  • THC
  • Cocaine
  • Benzodiazepines
  • Amphetamines
  • Methamphetamines
  • Synthetic Cannabanoids

Call us today to discuss how we can help you develop your drug and alcohol regimen as well as a training program to embed these learnings. 

At Safety Management Solutions, safeguarding your business, is our business. If you have any questions relating to the safety and wellbeing of your employees or simply have a question, then call us now or complete our online form and we will be in touch within one business day.

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